Effective July 4, 2019
Last Updated May 28, 2019
The Policy is designed to tell you how we collect and use personal information (as defined below) so you can make an informed decision about using our Site and App. Please read this statement before submitting any personal information to us. By using our Site and service, you represent that you:
- are 17 years old or older;
- are using our App for lawful purposes; and
- consent to the information collection, use and retention practices described in this Policy.
What is personal information?
As used herein, the term “personal information” means information that identifies an individual, or from which an individual could be identified (such as a name, address, telephone number, mobile number, email address, Apple Pay account information, and other bank account information), and information about that individual’s location or activities, such as information about his or her use of the rĀthe service. Personal information may also include demographic information such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies you.
Personal information does not include “aggregate” information, which is data we collect about the use of the Site or service or categories of Site and service users, from which any personal information has been removed. We collect aggregate data for a number of purposes, including to help us understand trends and user needs so that we can better consider new publications, products and services, and tailor existing publications, products and services to user desires. This Policy in no way limits or restricts our collection of aggregate information.
What personal information do we collect?
Personal information may be collected in a number of ways when you use the Site and service. At several places on our Site or within our mobile application, we may collect certain information you voluntarily provide to us which may contain personal information. If you register for the mobile application we may collect your name, email address, phone number, credit card number, and any other demographic information that you provide.
We will never post to any social network or contact anyone on your behalf without your permission.
Behavioral Advertising / Re-Targeting
We may partner with a third party to either display advertising on our Site or within our app or to manage advertising on other sites or within other apps. Our third-party partner may use technologies such as cookies to gather information about your activities within our App and within other apps in order to provide you advertising based upon your browsing activities and interests.
As true of most applications, certain information may be automatically and stored in log files. We will not link this data, if collected, to other information we collect about you.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the App, the events that occur within the App, aggregated usage, performance data, and from where the application was downloaded. We do not link the information we store within the analytics software to any personally identifiable information you submit within the App.
We may send you push notifications from time-to-time in order to update you about any updates, events or promotions that we may be running. If you do not wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
Usage and Disclosure
In general, we use personal information we may collect (such as your name, location or social network information) to facilitate your use of the mobile App and rĀthe service, to provide you with information, products and services you request, to administer and assist us with the operation of the Site, our app, and for any other purpose for which the information was provided. For example, we may use the information we collect:
- to respond to your emails, submissions, comments, requests or complaints;
- to ensure that the application is working correctly and that you are being served the most recent version;
- to request feedback and to enable us to develop, customize and improve the Site and our information and services; and
- for the specific purpose for which the information was provided.
In addition, if you so indicate in the event of sharing your contact information with us, we may use the information we collect to send you news and product and service updates, including contacting you about our services, products, activities, special events or offers and for other marketing, informational, product development and promotional purposes, including notifications about new features and or improvements to the Site and services.
We may also receive information from third parties with whom we have business relationships, and may combine this information with the other personal information we have about you. In such cases, this Policy governs our use and disclosure of such information.
What personal information do we share with third parties?
We do not sell, share, or rent any personal information to third parties in any ways different from what is disclosed in this Policy. However, we may provide other non-personal information and aggregate information to third parties without your authorization.
Where is your information stored?
Hiraeth is based in the United States of America, and any information which we collect about you or which you provide to us may therefore be transferred to the United States. Some of our Service Providers may also be located in the United States or in other countries.
What steps do we take to protect your information online?
We endeavor to secure your personal information from unauthorized access, use or disclosure by putting into place measures to safeguard the information we collect. Please be aware, however, that despite our best efforts, no security measures are perfect or impenetrable, and that we cannot guarantee that the Site or services will be free of any defects or flaws that affect your use of it or the security of your information.
When you enter sensitive information or we automatically collect sensitive information on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
What choices do you have regarding the retention and use of your information?
If you use the features within the app that allow you to designate a particular author or work as a “favorite,” the app will associate the designation with the selected author or work within the app. It is not necessary to use the “favorites” feature to use the app. You may change your designated “favorites” or otherwise delete a “favorite” within the app at your discretion.
If you provide us with your contact details as part of your use of the Site or the App, we may send you news and product updates relating to rĀthe. You may “opt out” of receiving marketing or promotional email from Hiraeth by following unsubscribe instructions or using unsubscribe links within communications we send. Please note, however, that as long as you receive the rĀthe service, you may not “opt out” of receiving service-related emails from Hiraeth.
How can you correct and update your personal information or obtain additional information?
Upon request, we will inform you of the specific personal information we hold. If you have any questions or comments about this Policy or the practices relating to this Site or our service, please contact us at firstname.lastname@example.org. If you wish to verify, correct or delete any of your personal information that may be collected by rĀthe, please email your request to email@example.com. All requests sent to firstname.lastname@example.org will be processed within a reasonable timeframe. Note, however, that if you ask us to permanently delete the personal information we have on file for you, you must recreate an account to use the rĀthe service.
Any information supplied by you in connection with a rĀthe Reader Account or Author Account will be retained as long as the account is active or as needed to provide you services.
If you wish to delete your Reader Account, you may uninstall the app using the uninstall feature of your iPhone. Performing this function will NOT delete the your account information from the rAthe database. Your account information will be available should you wish to return. If you want your information permanently erased please contact email@example.com.
If wish to delete your Author Account, you can deactivate or permanently delete button on the Site. If deactivated, your information will be stored for 30 days and then permanently deleted, unless you reactivate before then end before 30 days. If permanently deleted, it will be immediately deleted and will not be recovered.
We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Hiraeth may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Facebook Connect, Twitter, Instagram, Good Reads, Google, Pinterest, LinkedIn or other OpenID providers
You can use rĀthe using sign-in service authentication through Facebook, Google and Twitter. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form. These services may give you the option to post information about your activities and locations on this Site to your profile page to share with others within your network.
Social Media Features
Changes in this Privacy Statement
7000 N. MoPac Expressway, Suite 200
Austin, Texas 78731, U.S.A.